The airline has provided a list of routes to Moscow and St. Petersburg affected by operational reasons:
- HH18: Samarkand — Tashkent, from January 22 to March 5;
- HH701/702: Tashkent — Moscow (Domodedovo) — Tashkent, from January 25 to March 1;
- HH703/704: Fergana — Moscow (Domodedovo) — Fergana, from January 24 to February 28;
- HH705/706: Namangan — Moscow (Domodedovo) — Namangan, from January 21 to March 3;
- HH707/708: Tashkent — Moscow (Domodedovo) — Tashkent, from January 20 (21) to March 3 (4);
- HH709/710: Bukhara — Moscow (Domodedovo) — Bukhara, from January 25 to March 1;
- HH712: Moscow (Domodedovo) — Samarkand, from January 20 to March 3;
- HH715/716: Tashkent — Moscow (Domodedovo) — Tashkent, from January 20 to March 3;
- HH717/718: Tashkent — Moscow (Domodedovo) — Tashkent, from January 22 (23) to March 5 (6);
- HH741/742: Samarkand — St. Petersburg — Samarkand, from January 21 (22) to March 4 (5);
- HH743/744: Namangan — St. Petersburg — Namangan, from January 21 to March 4.
Passengers of canceled flights may request a refund or rebook their tickets for another date.
For details on processing refunds or rebooking, passengers are advised to contact the Qanot Sharq call center at (+998) 71 227 93 07. The airline apologized for the inconvenience caused and thanked passengers for their understanding.
Previously, Qanot Sharq canceled several flights on December 31 and January 1. Those cancellations affected flights from Tashkent, Samarkand, Bukhara, and Namangan to Moscow, St. Petersburg, Istanbul, and Tel Aviv.