The “Yuksalish” nationwide movement calls on the responsible state bodies to take the following actions:

Firstly, the population (including consumers without meters) should have recalculation for all days when heat, hot water, electricity and gas were not supplied in the established volumes.

Secondly, it is advisable for the Ministry of Energy to provide information on the state of preparations for winter: why did another energy crisis happen, how is this problem being solved, what is being done to ensure that this situation does not happen again? The government’s energy strategy is to be announced.

Thirdly, it is necessary to publicly discuss the measures taken to improve energy efficiency, switch to alternative energy sources, as well as create the necessary organizational and infrastructural conditions for the widespread introduction of renewable energy sources.

It is necessary to invite experts and government officials to conduct an open discussion of what hinders the widespread development of alternative energy sources and study public opinion. The “Yuksalish” nationwide movement is ready to become a platform for dialogue on this issue.

Fourthly, given that cold winter days will continue for another 2-3 weeks, it is proposed to take the following operational measures:

1. There is experience in the work of COVID centers in all regions, hostels in Tashkent. If necessary, prepare heated rooms with an uninterrupted supply of hot water and electricity for people to come in to warm up, charge phones and other devices, wash themselves, cook food;

2. Satisfying the need for official information. At least once or twice a day, power system managers should go live (via TV, radio, Internet), hold briefings on what has been done to improve the situation, what accidents have been eliminated, where problems remain, the timing of their elimination and the measures taken. 

3. Launch of a multifunctional call center for receiving citizens’ appeals. These days, there are serious shortcomings on the “hot lines” of the relevant authorities – everyone knows that the lines are congested or simply not responding.